The Direct Learning Resource
| Company Policies | |||
Certification is awarded upon successful completion of the course objectives. Successful completion requires 100% attendance and achievement of learning objectives. As Continuing Education Provider #1236, The Direct Learning Resource will send your certification to the Texas Department of Licensing and Regulation within at least seven days {59.51(e)} [usually within 24-48 hours] of the course completion. We will also keep your course completion records on file for two years {59.51(f)}, and you may request copies during this time {59.51(g)}.You, as the licensee are provided a completion certificate for your records within 15 days {59.51(d) [Usually immediately upon completion], and you are required to keep this certificate on file for 1 year {73.25(f)}. This certificate need NOT be included with your license renewal, as we notify the Texas Department of Licensing and Regulation for you. We will schedule at least two C E classroom classes per month, every other Saturday, and will schedule more based on demand. Every effort is made to begin and hold class at the designated time. Contact The Direct Learning Resource to inquire about adding a class to our schedule to fit yours. Every attempt will be made to accommodate your request. The Direct Learning Resource reserves the right to cancel classes, change class locations, dates, fees, class size and instructors when necessary. Students are not notified if a class has made. Students are contacted only in the event of a class cancellation or change. Classes will be limited to a minimum of 10 students and a maximum of 25 students. Each class is contingent on the required minimum number of students. If the minimum enrollment is not met, enrolled students will be notified by email, phone or fax, as per their applications' preferred method of contact, 24 to 48 hours in advance of the class, and we will attempt to reschedule each student in the next available class which fits their schedule. If rescheduling attempts meet with conflict, a full refund will be given within 45 days. Registration and Payment Options Registrations are accepted on a first-come basis. Register early to secure a place in the class of your choice. Payment must be made at time of registration. Full payment must be received before a place can be reserved in class. If you must register after 5:00 p.m., contact the main office before 5:00 p.m. and make arrangements. Students may register the following ways: Online; upon purchase Or By calling 1-806-291-7278 We offer a $10.00 Discount for prepaid early enrollment. Payment for discounted enrollment MUST be received at least 5 business days before scheduled class time. Payments can be made online at www.thedirectlearningresource.com using credit card, or PayPal. Alternately, you may register and pay at the door, using credit card, money order or cash, (Sorry, checks not accepted at the door) Inclement weather Should inclement weather occur and threaten the cancellation of a class, enrolled students should check our web site at www.thedirectlearningresource.com where a notice will be posted stating the cancellations or rescheduling of any pending classes. Enrolled students will also be notified by email, phone or fax, as per their applications' preferred method of contact, 24 hours in advance of the class or as soon as possible due to the weather conditions, and we will attempt to reschedule each student in the next available class which fits their schedule. If rescheduling attempts meet with conflict, a full refund will be given within 45 days. Instructor cancellations and no shows Should there be an occurrence where an instructor cancels a class, enrolled students will be notified by email, phone or fax, as per their applications' preferred method of contact, 24 to 48 hours in advance of the class and we will attempt to reschedule each student to the next available class which fits their schedule. If rescheduling attempts meet with conflict, a full refund will be given. In the event of a no show, obviously we will not have 48 hours notice. In this case, if another instructor can cover in a timely manner, this will be arranged. If not, or if the delay interferes with the students schedule, we will attempt to reschedule each student in the next available class that fits their schedule. If rescheduling attempts meet with conflict, a full refund will be given within 45 days. The student accepts the responsibility for attending class, being punctual, being respectful to others, maintaining a neat appearance and making an honest effort to complete the learning objectives. Full refund will be given if cancelled in writing at least three days before class start date or if class is cancelled by The Direct Learning Resource. No refunds or transfers within 3 business days before class begins. If no notice is given, there will be no refund given. If an emergency arose within a 24-hour period, the student should inform The Direct Learning Resource at the earliest possible time. Emergencies such as these will be handled on a case-by-case basis. Attempts to reschedule students will always be taken before any refund is considered. Case-by-case basis reviews may receive no refund, a partial refund or possibly a full refund. If a student fails to finish a class (leaves before it is over), for other than emergency reasons, that student will not receive a refund. If a student should have to leave for an emergency before the class has been completed, with approval of the instructor, the student will be rescheduled for the same class on a different date at no charge. The student will, however, have to take the full class again. Drug and Alcohol Policy The Direct Learning Resource will not tolerate any illegal drugs or alcohol use, either in any class or prior to any class. If a student is asked to leave due to using, possessing, or under the influence of alcoholic beverages or illegal drugs, there will be no refund given. Rules and Responsibilities of Students Enrolled in the Continuing Education Classes
FAILURE TO ABIDE BY THESE RULES CAN RESULT IN IMMEDIATE DISMISSAL FROM THE CLASS AND FORFEITURE OF ALL FEES AND CERTIFICATES!
1. Certification is awarded upon successful completion of the course objectives. Successful completion requires 100% attendance and achievement of learning objectives. 2. Smoking is prohibited inside the building. Alcoholic beverages or illegal drugs are not allowed, including in the parking lot. 3. Misconduct or any other inappropriate action on your part will lead to your immediate dismissal from this class. 4. Theft, vandalism, abusive or disruptive behavior will NOT be tolerated. Vandalism or theft of any school property including books and exams, or any property belonging to another student while he/she is on school property (satellite classrooms included) will be punishable up to and including termination from the class, and any other legal means. 5. Students and instructors are NOT permitted to talk on a cell phone while in the classes. Cell phones and pagers must be in the “SILENT” or vibrate mode, and not answered while in class. Notice -- Read This WHEN YOU CLICK THE ORDER BUTTON ON THE COURSE PAGE, YOU, THE BUYER, ARE CLAIMING THAT YOU HAVE READ, ACCEPTED, AND FULLY UNDERSTAND THE TERMS OF THE BELOW AGREEMENT. Do I only get one course with my purchase? Do I need special software to view the course on my computer? Although the course will function on a dial-up connection, it is recommended to utilize a broadband connection such as DSL or cable, as the "contents" will load faster. Can I pause my course, and come back to it later? How do I get help? Is The Direct Learning Resource approved by the State of Texas? Is there any sales tax? Will I receive continuing education credit when I complete my course? Is there a completion policy? Is there a refund policy? There are several ways to cancel an order 24 hours a day, 7 days a week! For students who have already accessed the course, or are requesting a refund after 10:00 PM (Central Time) on the same day ordered, there will be no refund available. (see our "policies" page) Is there a termination / access restriction policy? Is there a copyright policy? Is there a privacy policy? What happens after I successfully complete my course? State Law requires that we notify the state within 7 days of successfull course completion. If more than 15 days have passed, we can mail you a copy of your completion certificate, just order HERE and provide us your Name, License Number, and Order number. (a $10.00/$15.00 postage and handling fee will apply) Can I renew my license online? How long will you retain my course information? Can I get a copy of my course information? -------------------------- -------------------------------------------- Detailed Purchase Agreement |