The Direct Learning Resource

How does the license renewal process work?
In order to renew a Texas State electrical license, you must;
--- You should ALWAYS renew your license BEFORE it expires!
--------- It is illegal to perform electrical work (requiring a license) if your license is expired!
1. Each year, you must obtain the required Continuing Education. (See Sec. 1305.168. Continuing Education.)
----You can obtain all of the required Continuing Education HERE by purchasing a course from us, and then completing it.
2. We will notify the Texas Department of Licensing and Regulation that you have obtained the required Continuing Education.

3. You must then contact the Texas Department of Licensing and Regulation to renew your license.
--- The Texas Department of Licensing and Regulation, is the ONLY agency that can renew your state electrical license! (see below)

Can I renew my Texas Electricians license online?
Yes! Provided you have met all of the state requirements, you will be able renew your electrician license online by clicking HERE.
You must obtain the required continuing education before license renewal (except for apprentices, and contractors). You should complete continuing education BEFORE your license expires (you can do this at anytime during the year preceeding your license expiration, so do it early), and renew your license BEFORE it expires.
It is illegal to work with an expired license, and can become VERY costly if you are caught performing non-exempt electrical work. An expired license will cost you 1 & 1/2 times the normal license renewal fee if it has been expired for less than 90 days, and 2 times the normal license renewal fee if expired more than 90 days but less than one year, so you gain nothing by allowing your license to expire, but risk very high fines, or possable imposition of administrative penalties by the state.

ONLINE COURSE FAQ's

Do I only get one course with my purchase?
Yes.  Each purchase includes only one course. 

Can I share my account with my friend?
No. (Unless pre-arranged) Your purchase is limited to single user access. For security reasons, your course purchase will include an individual order number to protect us from password sharing.  

Additional questions are used each time you login and during the actual course to ensure student authentication.

Can I register for several employees?
YES!, Just call us at 1-866-365-3606!

Do I need special software to view the course on my computer?
Yes.  Because we are committed to providing accessible continuing education courses, we limit the use of special software needed to view courses. The following programs will enable you to take full advantage of our course: You will need Flash Player to view our course material.  Most computers have this software pre-installed.  If you are not sure, then download the latest Flash Player (FREE) by clicking HERE. Our servers automatically check to see if your computer has the needed Flash player, and will notify you if you don't.

Although the course will function on any internet connection, it is recommended to utilize a broadband connection such as DSL or cable, as the "contents" will load faster.

After I purchase, can I print the Course?
No, our online course taking process is online only. You can take your course from any computer that has internet access.

Can I pause my course, and come back to it later?
Yes.  A course can be paused at any time for later use. When you are ready to continue your course, simply log back in, select your paused course, and continue on, from where you stopped.

How do I get help?
You can obtain help by sending a request to us via our Contact Us form or by calling 1-866-365-3606 during normal business hours.

What happens if I forget my username or password?
If you cannot remember your password, a link is provided for this in your login area, you can click on that link and we will send your password to you at the email address you signed up with. If you have forgotten your username, AND password, just Contact Us and provide us your order number, we can provide your registered information to you.

Is The Direct Learning Resource approved by the State of Texas?
Yes.  The Texas Department of Licensing & Regulation (TDLR) has authorized The Direct Learning Resource to offer continuing education courses to Electricians in the State of Texas, license number 1236.

Is there any sales tax?
No. None of our continuing education courses are taxable.      

Will I receive continuing education credit when I complete my course?
Yes.  If you successfully complete all courses required by the State of Texas, then you will receive the appropriate credit.

Is there a completion policy?
Yes. Unless otherwise notified, you have 60 days from the date of purchase to complete your course.

Is there a refund policy?
Yes. Students requesting a refund or exchange for an on-line course may only request a full refund prior to payment processing, and must not have accessed the course in order to receive a refund. In these cases, a full refund minus a $10.00 handling fee will be provided.

For students who have already began the course, or are requesting a refund after 24 hours from order placement has passed, there will be no refund available. (see our "policies" page)

Is there a termination / access restriction policy?
Yes. In case of irregularities, (mostly false information provided by you) The Direct Learning Resource reserves the right, at its sole discretion, to terminate your access to any or all of the site and the related services or any portion thereof at any time, without notice, or refund, if applicable.  

Is there a copyright policy?
Yes.  All contents of the site are copyright protected by The Direct Learning Resource.  All rights reserved.  All rights not expressly granted herein are reserved by The Direct Learning Resource.

Is there a privacy policy?
Yes.  Please click HERE to view our privacy policy.

What happens after I successfully complete my course?
Immediately upon successfully completing the course, we will issue a certificate of completion. You will be able to print and/or email the certificate from your personal course completion page. You don't need to send it to the Texas Department of Licensing and Regulation, as we notify them for you, however you are required to keep it on file for a mimimum of one year. We will inform the TDLR of your course completion, usually within 24-48 hours, or if needed for special cases, we may notify them immediately if you contact us and arrange for this service (additional fees may apply).

Texas state law requires that all Certified Education Providers (CEP) notify the state within 7 days of successfull course completion.  

Can I return again, or later, and print out my completion certificate?
YES! For a period of 15 days after completion, all you need to do is log-in again from any internet connected computer, and you will be taken directly to your completion certificate, and you can print it, or e-mail it again, free of charge! To e-mail just "copy" and "paste" the certificate into your preferred e-mail program, and send it to wherever/whoever you wish!

If more than 15 days have passed, we can mail (or e-mail) you a copy of your completion certificate, just contact us HERE and provide us your Name, License Number, and Order number. (a $10.00 handling fee will apply)

Can I renew my license online?
Yes.  After you successfully complete the Electricians Continuing Education course, and it has been certified by the provider (within at least 7 days) with the state, you will be able torenew your license online by clicking HERE.

Can I get a copy of my invoice?
Yes. You can print a copy when purchased. Also, you will immediately receive a copy of your invoice via your provided e-mail address upon purchase, which you can print. You can also view and print your invoice from the provided "See your order" link provided in that e-mail.

How long will you retain my course information?
The Direct Learning Resource will retain course completion records for a period of two years after completion of a course, as required by state law.

Can I get a copy of my course information?
Yes.  Please send request for course information HERE, and include your Texas electricians license number, and order number.   Please allow 10 days to process request.  (A $10.00 handling fee will apply)


I have purchased the course, and downloaded the file, and saved it to my computer, but I can't open it!
If you're using Windows XP (or later), then your operating system has built-in support for Zip files. They are described as "Compressed (zipped) folders." Just double-click on a Zip file and it will open in Explorer, just like a folder.

If you're using Windows 95, Windows 98, Windows Me, Windows NT or Windows 2000 then you'll need to install a special application to open Zip files. The application that is usually recommended to use is WinZip. WinZip became popular because it was the first ever Zip / Unzip utility for Windows. It has a free trial for 45 days, but for longer use the cost is $29.95.

So instead of WinZip, here is a free alternative, you can open not only our .zip download file, but any others as well.

Go to the below address (click on the link), enter your e-mail address and download the software for free.

http://nct.digitalriver.com/fulfill/0018.14
The site has complete instructions for installation, & use.